At the beginning, Roig considered the possibility of establishing a reduction in prices complemented with strong advertising campaigns, in order to attract new customers. But the results were not the expected ones: with te revenues obtained by selling the products he could not finance the process of advertising. So he implemented another policy...
The new pricing policy started in 1993, and it consisted in "Always low prices", what allows customers to buy products of a high quality and at the lowest prices. By this method, Mercadona satisfies the 5 components of the company: customers (The boss), suppliers, employees, society and capital.
Because of the bad experience investing in advertising, Roig distrusts in it. Promotions are not usual in this company as prices are always low.
Finally, I have to say that competitors have increased in the last few years, and they have also implemented policies of low prices. Will Mercadona be able to maintain its position in the market without decrease the quality of the products?
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